Frequently Asked Questions



How can I contact Puente Servicios Financieros, LLC?

You can call our office in Miami, Florida at 786-589-0671 or write to us at 801 Brickell Avenue, Suite 2010, Miami, FL.


How can I access my account?

You can go to our webpage at www.puentenet-usa.com and login there.


What are your business hours?

Our hours are Monday through Friday from 9 AM to 5 PM.


What holiday schedule do you follow?

We follow FINRA’s calendar available at https://www.finra.org/about/operating-holiday-schedule


What is the recommended web browser?

We recommend using Google Chrome, Firefox, Safari and Internet Explorer 10.


What services are offered at this location?

We offer traditional brokerage services through Puente Servicios Financieros, LLC and advisory services through Puente Asesoramiento de Inversiones, LLC.


Is it safe to trade online?

Yes. We rely on the highest standards of safety. All information between your PC and our firm is 128 bit encrypted which is recognized globally as the most secure.


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